Shipping Policy

Policy Introduction

This Shipping Policy applies to all orders placed on the e-commerce platform eltamdus.com, standardizing the platform’s shipment processing, delivery cycle, shipping fees and expedited delivery rules for all EltaMD skincare and sun care products. All shipping services are uniformly regulated to ensure consistent, transparent and reliable delivery experience for all customers worldwide.

Order Shipment Processing

After customers successfully place and pay for orders on eltamdus.com, our team will complete order verification, product sorting and packaging within 1 to 3 working days. All products are packaged with professional protective materials to avoid damage, leakage or extrusion during transportation, ensuring that customers receive intact and qualified products. Orders will be handed over to formal logistics carriers immediately after packaging is completed.

Standard Delivery Time

The unified standard delivery time for all orders on eltamdus.com is 6 to 12 working days, covering all global delivery regions without regional differentiation. This delivery cycle applies to all conventional orders and is calculated from the date when the order is authorized reseller shipped. Customers can check the real-time logistics status through the order tracking function on the platform during the delivery period.

Expedited Delivery Service

To meet customers’ urgent shopping needs, eltamdus.com provides optional expedited delivery services. Customers can select the expedited service during order placement, and our team will prioritize processing, packaging and shipment of expedited orders. The specific delivery time of expedited orders will be adjusted according to the logistics arrangement, effectively shortening the overall delivery cycle on the basis of ensuring transportation safety.

Shipping Fee Rules

All commodities on eltamdus.com enjoy full free shipping service with no consumption threshold, no order amount limit and no regional surcharge. Customers do not need to pay any standard shipping fees for all valid orders completed on the platform. The platform independently bears all conventional logistics and transportation costs to bring customers cost-effective shopping benefits.
Website: eltamdus.com

 

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